Problems playing Windows Media streams

[Michiel.Schok]

Sometimes, we get a playticket from VP-Core, but when given to Windows Media Player, no video shows. Using the same ticket in VLC also gives no video.

Perhaps there is a misconfiguration of an app-server, media-server or loadbalancer on Core-acceptatie ?

Details of an asx of a failed request:

<asx version="3.0">
	<entry>
		<TITLE>Wildlife</TITLE>
		<ABSTRACT>Wat komt er nu na upload te staan?</ABSTRACT>
		<AUTHOR>michiel</AUTHOR>
		<ref href="mms://wms.acceptatie.streaming.kennisnet.nl/vpx-test/5/aSDUebBXGfPY9SbsUxzZn2kY" />
	</entry>
</asx>

Issued from SURFmedia, using the call

/asset/7KpyJE4EVolklbLzr4Kae34E/play?mediafile_id=LPSCzQ5ViAQXkoXsXRV0j2n1&response=metafile&user_id=foo

But sometimes, it just works....

[robert]

Still open, waiting until all connectivity problems are solved by ZX on acceptation servers.

[MC-arjen]

All connectivity tickets are closed, so please retest if this still occurs.

[forgacs]

It seems a cron deletes the ticket symlinks from /mnt/naspcd1/vpx-acc/links/5 in every minutes (around hh:mm:02).

[MC-arjen]

It is not the mediamosa 2 cron that deletes these tickets. Asked ZX (#12704) to give more information about the current bash cleanup scripts.

[MC-arjen]

We have 2 versions installed on the same directory structure: 1.7 and 2.1. The ticket cleanup script of 1.7 did not recognize the 2.1 tickets and removed them every minute. This is something to keep in mind when going for a shadow installation on production. For now: stopped the 1.7 cleanup script in favor of the 2.1 script.

[Michiel.Schok]

Yeah, it seems like that did the trick...