Ticket #359 (closed defect: fixed)

Opened 3 years ago

Last modified 3 years ago

Unable to play fresh uploaded ogg-file

Reported by: Michiel.Schok Owned by:
Priority: major Milestone: MediaMosa 2.2
Component: Core Version:
Keywords: Cc:
MoSCoW: none Estimated time after impact analysis:
Related to project: none Tested: yes
Accepted: yes Estimated Hours: 0

Description

When trying to play a fresh uploaded and analysed ogg file, the object that is returned contains a playURL, but when executed, that URL results in a 404.

<request_uri>[GET] asset/NRUAZKORGackPUWdVtoEGuVm/play?mediafile_id=zniY5YwRXhITdV7JO9gOVQBW&amp;user_id=foo&amp;response=object</request_uri>

    <item id="1">
      <output>&lt;video id="video" src="http://app.acceptatie.vpcore.snkn.nl/ticket/5/X1UxcaFRDJdFNEEqjufqPXDJ.ogg" height="540" width="720" autoplay controls="true"&gt;Your browser does not support this video&lt;/video&gt;</output>
      <content_type>text/html</content_type>
      <ticket_id>X1UxcaFRDJdFNEEqjufqPXDJ.ogg</ticket_id>
    </item>

and then

http://app.acceptatie.vpcore.snkn.nl/ticket/5/X1UxcaFRDJdFNEEqjufqPXDJ.ogg

results in a 404

Change History

Changed 3 years ago by robert

  • status changed from new to closed
  • resolution set to fixed

Problem is found in a misconfiguration of Apache for the app URL. Ticket created for hosting party to fix, will be fixed on Wed, Sep. 22th.

Changed 3 years ago by Michiel.Schok

  • tested changed from no to yes
  • accepted changed from no to yes

It works on both acceptance and production.

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