broken .asx file

[Michiel.Schok]

This is probably fixed in every release of MediaMosa to date.... And broken in the release thereafter.

When issuing a call like

<request_uri>[GET] asset/L1AQ9nuWVVKgGbCmTQk0cr2a/play?mediafile_id=w2LMHiQZsIgeXrNLwRAJNFl9&amp;user_id=urn:collab:person:surfnet.nl:michiel&amp;response=object&amp;start=5000&amp;duration=3000</request_uri>

the result is

    <item>
      <output>&#13;
&lt;object id='w2LMHiQZsIgeXrNLwRAJNFl9' classid='CLSID:22D6F312-B0F6-11D0-94AB-0080C74C7E95' standby='Loading Media Player components...' type='application/x-oleobject' width='720' height='544'&gt;&#13;
&lt;param name='filename' value='http://app.acceptatie.vpcore.snkn.nl/still/G1gtkPRWYYMpUfRUUYR6pXiT.asx' /&gt;&#13;
&lt;param name='autostart' value='true' /&gt;&#13;
&lt;embed type='application/x-mplayer2' src='http://app.acceptatie.vpcore.snkn.nl/still/G1gtkPRWYYMpUfRUUYR6pXiT.asx' autostart='1' name='w2LMHiQZsIgeXrNLwRAJNFl9' width='720' height='544'/&gt;&#13;
&lt;/embed&gt;&#13;
&lt;/object&gt;</output>
      <content_type>text/html</content_type>
      <ticket_id>G1gtkPRWYYMpUfRUUYR6pXiT</ticket_id>
    </item>

Great. But when we try to fetch the .asx file at  http://app.acceptatie.vpcore.snkn.nl/still/G1gtkPRWYYMpUfRUUYR6pXiT.asx a 404-not found is given.

[forgacs]

Michiel,
We have fixed this issue in MediaMosa 3.0.7 and 2.3.18.

[Michiel.Schok]

I didn't know a fix for 2.3 was necessary. Current production release 2.3.13 is running great.

[forgacs]

It works fine for 2.3.13, because there is an apache setting for it on production.
Acceptation should work fine too, if you change the download server to:
 http://download.acceptatie.vpcore.snkn.nl/

[vandersluijs01]

I changed the download servers on acceptation to:  http://download.acceptatie.vpcore.snkn.nl

[forgacs]

Tom, If we want to use the download server on acceptation, then we should change the apache vhost settings on app1 and app2 for the download server. Please comment out this part (as it is in app vhost configuration).

        Alias "/still/" "/mnt/naspcd1/vpx-acc/still_links/"
        <Directory /mnt/naspcd1/vpx-acc/still_links/>
                Options -Indexes FollowSymLinks MultiViews
                AllowOverride All
                Order allow,deny
                allow from all
        </Directory>

Till that we will have problem to see the still images for acceptation.

[forgacs]

PS. I changed back the still server to app.

[Michiel.Schok]

Seems to me that 'staging', 'acceptatie' and 'productie' should follow the same configuration, so that the result of a test on either 'staging' or 'acceptatatie' is valid sign for the behaviour on 'productie' if that build gets deployed there.

[vandersluijs01]

The Alias "/still/" part is allready commented out in the app vhost on the acceptation servers. And the config is exactly the same as it is on production.

[forgacs]

I think the problem is in the "download" vhost file (on app1.acc and app2.acc).

[vandersluijs01]

When the vhost is changed i need to put the download servers to download.acceptatie.vpcore.snkn.nl again?

[forgacs]

Yes, please. Then we will do a check on acceptation.

[Michiel.Schok]

Just rechecked this issue, and it seems fixed.
If that is due to some actions (Kennisnet, madcap, ZX), please document and close the ticket.

[forgacs]

Checked and seems ok.