FAQ

• How can I install MediaMosa?
  • Please check this documentation: Quick install

• I installed the website on my server, but when I visit the first time, I see errors (or white screen).
  • You need to install MediaMosa once you have setup the website on your server. Visit http://your_site/install.php to start installation of MediaMosa. Follow the instructions during installation.

• How I can set Mediamosa and WLE to work with each other?
  • Go to your Mediamosa server:
    http://your_site/admin/mediamosa/config/app
  • Add a new client application.
  • Then go to your WLE (admin/settings/vpx_connector).
  • Client application name (server) -> User name (WLE)
  • App ID: Must be unique (eg. 14)
  • Shared key (server) -> Password (WLE)
  • URL (WLE): The url of your server.

• I would like to install MediaMosa under Windows, but I have problems. What should I do?
  • Sorry, Windows is not supported at this moment. You should use Unix like system, eg. Linux (Ubuntu is a good choice), FreeBSD, OpenBSD.
  • If you can run virtual machine images on your Windows, you can try our MediaMosa VM image.

• I would like to run the front-end application under Windows. How can I do that?
  • The front-ends (WLE or  CK) are based on Drupal. You can install them under Windows.

• I don't see your SVN repository for a while. What does happen?
  • We changed our SVN repository to  github.

• My MediaMosa installer says ffmpeg (Lua, Lua LPEG etc.) is missing, and I can't do further with my installation. What should I do?
  • You should install all the required application. Without them you can't install / run MediaMosa.

• The MediaMosa status page doesn't recognize my installed FFmpeg. What is the problem?
  • Please, follow this forum topic: exec FFmpeg as PHP/apache user

• I can't create multiple stills and/or stills from scene changes. What should I do? or I have read that I have to patch my ffmpeg. Why should I do that? or How can I patch my ffmpeg?
  • http://mediamosa.org/content/video-not-found#comment-721

• I want to upgrade my MediaMosa from 1.7.5 version to 2.x. How can I migrate my data?
  • http://mediamosa.org/trac/wiki/MediaMosa%201.7.x%20data%20migration%20to%202.x
  • http://mediamosa.org/content/upgrade-instructions#comment-704

• I have problem installing Ubuntu. Can you help me?
  • No, we can't. This site is about MediaMosa. But you may try these links:
  •  https://help.ubuntu.com/community/Installation
  •  https://help.ubuntu.com/6.10/ubuntu/installation-guide/i386/index.html
  •  http://www.howtoforge.com/ubuntu_lamp_for_newbies

• I still need help for installing my MediaMosa. Where can I find more information?
  • http://mediamosa.org/content/logout-problem-error-message-and-re-login-impossible#comment-652

• I have found a bug. Where is your bug tracking system? or I have created a patch. How can I send you?
  • Use our forum.
  • Create a new ticket.